Full course description
Location Live Online
Full Schedule Every week on Sunday, starting on 10/10/2021 and ending on 10/31/2021 from (6:30 PM - 9:30 PM) EST
Sunday : | October 10, 2021 | (6:30 PM - 9:30 PM) EST |
Sunday : | October 17, 2021 | (6:30 PM - 9:30 PM) EST |
Sunday : | October 24, 2021 | (6:30 PM - 9:30 PM) EST |
Sunday : | October 31, 2021 | (6:30 PM - 9:30 PM) EST |
Instructor Dr. Ed Hoeppner
Know Your Customer introduces foundational concepts including the buyer’s journey, decision making, buying decision teams, and identifying stakeholders. Participants understand customer ambitions, strategies, and internal operations. Customer metrics are also explored.