Questioning with Purpose is a Course
Questioning with Purpose
Ended Oct 4, 2021
Sorry! The enrollment period is currently closed. Please check back soon.
Full course description
Location Live Online
Full Schedule Every week on Sunday, starting on 9/12/2021 and ending on 10/3/2021 from (6:30 PM - 9:30 PM) EST
Sunday : | September 12, 2021 | (6:30 PM - 9:30 PM) EST |
Sunday : | September 19, 2021 | (6:30 PM - 9:30 PM) EST |
Sunday : | September 26, 2021 | (6:30 PM - 9:30 PM) EST |
Sunday : | October 3, 2021 | (6:30 PM - 9:30 PM) EST |
Instructor Dr. Ed Hoeppner
Questioning with purpose provides participants the tools to develop rapport and gather critical information about the needs or problems of a customer. Topics in the course include active listening, question and response types, probing, and power of silence. Participants learn to get to the root cause of a customer problem and translate the problem into a compelling solution.