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Questioning with Purpose is a Course

Questioning with Purpose

Ended Oct 4, 2021

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Full course description

Location Live Online

Full Schedule Every week on Sunday, starting on 9/12/2021 and ending on 10/3/2021 from (6:30 PM - 9:30 PM) EST

Sunday : September 12, 2021 (6:30 PM - 9:30 PM) EST
Sunday : September 19, 2021 (6:30 PM - 9:30 PM) EST
Sunday : September 26, 2021 (6:30 PM - 9:30 PM) EST
Sunday : October 3, 2021 (6:30 PM - 9:30 PM) EST

Instructor Dr. Ed Hoeppner

Questioning with purpose provides participants the tools to develop rapport and gather critical information about the needs or problems of a customer. Topics in the course include active listening, question and response types, probing, and power of silence. Participants learn to get to the root cause of a customer problem and translate the problem into a compelling solution.

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